Remote IT support services are the ideal way to provide security and service to small and medium businesses that don’t yet have their own IT department.
Small and medium businesses rely heavily on technology to run their businesses, but must always keep one eye on budgets to stay on track. Remote IT support can satisfy both of these conditions, providing a cost-effective solution to maintaining your computer systems without the need to bring more staff on board. Having our Oxfordshire-based IT support experts at the end of the phone can ensure that you keep running smoothly – giving you access to an entire team’s IT expertise for less than the price of hiring a single junior tech analyst.
No two companies are the same, so we’re happy to tailor our services to meet your needs. Although we are based in Thame, we are able to provide remote assistance wherever you are in the country using remote desktop access. This is ideal if you have employees working from home or in other offices, or even overseas. Gone are the days of waiting around for a technician to get there – in most cases, we can get you up and running again in a few minutes.
One of our first steps is to perform a full IT audit of your existing systems to ensure that we’re supporting everyone within the organisation as best we can. We also speak to your workers to find out how they’d like to be supported. Do they prefer phone calls or online chat? Are they missing essential skills or programmes from their computers? It’s a great time to see that everything is running as it should be and make plans for the future, where it’s training, restructuring or purchasing new equipment.
As one of the leading remote IT support services in the local area, we take great pride in our friendly and knowledgeable help desk team. Many of our engineers have been with us for over 15 years and are all fully Microsoft-certified to support your business. We keep abreast of the latest developments in the digital world and can help you discover how they can benefit your business. Even if you’re not currently experiencing any issues, our sophisticated monitoring software will keep an eye on your systems 24/7 to minimise the risks of data loss and cyber attacks.
We only recommend services that will benefit our customers. We always follow industry standards, best practices and always recommend branded hardware.
Take a look at what we offer around the site or even better, give us a call and we can help find a solution that will help your business.
Call us today on 01844 261 555.