Nobody ever wants the worst to happen, but planning for disaster recovery can make a huge difference to your organisation and how well it recovers. Our team of experts have put together their top tips for disaster recovery planning to help ensure that you’re impacted as little as possible in case of system failure.
Six tips for disaster recovery planning
1. Identify your risks
The first step in your disaster recovery planning should be identifying the most serious and likely threats to your IT infrastructure. Potential threats range from malicious attacks and user errors to fire and theft. By knowing how your system might be compromised you can plan accordingly – for example, if you think that your biggest risk is your office flooding, part of the recovery plan must take place at another location!
2. Tailor your backups to suit your disaster recovery strategy
We use backups to ensure that the minimal amount of data is lost in the event of a compromise. We generally ask customers which elements of their business are most crucial and how long they can last without them. This is when we establish recovery time objectives (RTOs) that identify the maximum time that a specific service can be offline. For critical services, this won’t be very long, so then we evaluate what the most likely cause of the disaster would be and how much work would be involved in bringing the service back online.
We then look at the recovery point objective (RPOs) – how much data your company can lose in an emergency. Of course, we’ll aim for ‘as little as possible’, but we have to work within the constraints of budget and technology! RTO and RPO in disaster recovery allow us to formulate the best plan for you.
3. Put together your A-Team
When disaster strikes, you need to know who to turn to. For Triumph Technology customers, their first port of call is to pick up the phone and speak to our wonderful Oxfordshire-based recovery team. It’s useful to designate one member of staff to lead the recovery efforts, even if it is just to be the first point of contact for your IT services provider.
4. Get everything in writing
A clear, well-written disaster recovery manual is worth its weight in gold when things go wrong. Make sure that your IT company has provided you with a copy of the plan and that it is distributed to the relevant staff within your company. And keep a digital copy somewhere safe as well!
It’s also important to keep an up-to-date log of your network and software. If you’ve added extra machines or started using new applications, they need to be added to your disaster recovery plan, or there’s a likelihood that they’ll be forgotten.
5. Test your recovery plan
All good disaster recovery companies will tell you that even the best recovery plans may not run as smoothly as we hope. Ensure that you have tested your plan in a controlled manner to identify any gaps and build in the necessary contingencies.
6. Plan to fail
You can minimise some logistical delays in disaster recovery by planning ahead. For example, if budget permits, keeping a backup server at an alternative location will save your IT company having to source and deliver one to you!
Are you ready if something goes wrong?
Triumph Technology offers tailor-made disaster recovery solutions for our customers. We’ll work together to make sure that we can get you back up and running as soon as possible, with minimal disruption.
Find out more about disaster recovery from Triumph Technologies.